In addition to the requirements set forth in the Dana’s Supplier Quality and Development Manual, requirements of Dana's customers may also be incorporated into any purchase agreement or purchase order. In such your organization is encouraged to seek clarification from their Supplier Development representative.

The following links are given to allow your organization quick access to process information:

Dana Holding Corporation Suppliers' Business Conduct Guide
These are the standards of business conduct for Dana Holding Corporation's suppliers.

Supplier Ideas System
This process describes how your organization shall communicate value improvement ideas for productivity and potential improvements in the Dana / Supplier interface processes. This application can be found by logging into the Dana supplier.dana.com site.

Waiver / Deviation / Exception
The supplier needs to contact their Dana receiving facility Quality Contact as well as the Supply Chain Management contact for the correct forms.

Engineering Change Request
 To initiate an Engineering Change Request the Supplier needs to obtain an Engineering Product or Process Change Request form (See Link Above).  The Supplier should complete the form and submit the completed document to their Supply Chain Management Representative, and all Dana Receiving Facilities Contacts indicated on the form. (Note: This is not an authorization to ship any product that is not currently PPAP Approved by the Dana Receiving Facility(s).  Please reference Section 7.1.4 Change Control of the Dana Specific Requirements)

Recommended Record Retention Times
This is the link to the recommended record retention times for records in your organization's quality management system relating to Dana products or services.

Supplier Profile Registration and Update
A supplier registration page has been created to gather critical contact and organizational data. Registration is required for all current and potential supplying locations in order to continue business with Dana. To register, suppliers should go to the web site, print a copy of the questionnaire, and fill out and submit the form as directed. It is recommended that you have all information required for registration readily available before filling out the form. If your organization’s registration contains incomplete information, invalid information or a free E-Mail account (e.g. .net, hotmail, etc.) the registration will be marked “More Information Required”. A notification will be sent to the E-Mail address provided for the supplier to update and resubmit the registration. Please review and update your self-registration at least annually or upon changes in organization. 

Supplier Performance Feedback
This process describes how your organization is measured and how this is communicated.

Supplier Corrective Action and Improvement System
This process describes how non-conformances are determined and how your organization responds to Dana on the elimination of the root causes.

Restricted Shipping Process
This process describes the requirements to validate shipments to Dana where known non-conformances are found from supplied products. It describes the differences between product validation led by your organization (Restricted Shipping Level I) and third party product validation (Restricted Shipping Level II).

Supplier Development and Learning
This is a collection of on-line learning modules designed to teach your organization to use and benefit from the processes required to do business with Dana. For access to this system, please contact your Supply Chain Management representative.

Contingency and Capacity Planning
Your organization shall submit contingency and capacity plans directly to your Supply Chain Management representative, upon request. Each product group within Dana may have specific needs for Contingency and Capacity Planning, if no requirement is given, your organization's internal process for Contingency and Capacity planning shall apply.

Supplier System Assessment
This process describes the Supplier Systems Assessment and its application.

Supplier Advance Product Quality Planning
This process describes the Supplier APQP process and the role of your organization’s APQP Status Reports in Dana’s Program Management and Launch Process.

Dana / Supplier Document Center
This is a link to the templates, forms, and reference materials required by the Dana / Supplier interface processes.

Engineering Change Request
To initiate an Engineering Change Request the Supplier needs to obtain an Engineering Product or Process Change Request form (See Link Above).  The Supplier should complete the form and submit the completed document to their Supply Chain Management Representative, and all Dana Receiving Facilities Contacts indicated on the form. (Note: This is not an authorization to ship any product that is not currently PPAP Approved by the Dana Receiving Facility(s).  Please reference Section 7.1.4 Change Control of the Dana Specific Requirements)

Dana Special Characteristic Control
Each product group describes the expectations associated with Dana Special Characteristic. Your organization is responsible for clarifying expectations with your Supply Chain Management representative.
- If there are any safety / critical characteristics defined on your production drawing, the minimum requirement for information to accompany each shipment includes (but may not be limited to): 1) Material Certification(s); 2) Statistical Conformance Data for the designated safety/ critical characteristic OR Certificates of Conformance, with data provided upon request; 3) Any Test Data applicable to the safety/ critical characteristic

NOTE: All data must be traceable to the production batch, lot, individual or serialize part, as appropriate.


Proactive Notification System
Your organization shall notify Dana of potential non-conformances that have not yet been received and initiate containment to minimize the impact on supplier performance feedback measures. Your organization shall notify both your Supply Chain Management representative and all receiving Dana facilities.
 

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