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The scope of this
procedure is to define the process from the sourcing
decision to the successful introduction of a new or
significantly modified production product by your
organization to Dana (output from Quotation Processing),
to the approval of the Part Submission Warrant (PSW).
Project Risk Assessment
The Regional Supplier
Development personnel with a cross functional team,
named the Launch Team, will review your organization’s
profile data, any audits or self-assessments (from
Supplier Approval Process), historical performance (for
existing suppliers from the Supplier Performance
Feedback Process), to determine the level of review
required at each element of the APQP Status Report.
The output of this process
stage is the creation of the APQP Status Report sheets
for all organizations in the program launch or change
management request (items A-K on the APQP Status Sheet
and item U – Review Type for each APQP Element)
Note: At this stage of
the process your organization has already been assessed
and chosen through the supplier approval and quotation
process. This risk assessment is to determine the
controls needed by the Launch Team in response to known
areas of risk. Where new areas of risk become evident
throughout the APQP Process, changes to the controls
will be made accordingly.
Identify Key Program
Milestones
The Program Manager (or
Change Manager for Change Management Requests) with the
Buyer and Supplier Development personnel will determine
the key milestones for the program and associated build
level requirements (i.e. the material requirement dates
and projected quantities) for your organization.
The output of this process
stage is the completion of items L to P of the APQP
Status Report (i.e. Build Level, Material Required Date,
Quantity, and Number and type of Special
Characteristics).
NOTE: Changes to the
initial build schedule may be made during the course of
the launch by the Launch Team. The APQP Status Report
shall be used to both record and communicate changes to
the build and special characteristics and solicit
responses from your organization.
Send
Letter of Intent / Agreement /
PO
and APQP Document Package to Supplier
The Buyer is responsible
for the communication of the supply agreement and APQP
documentation to your organization. The APQP Document
Package is contained within the APQP Status Report excel
file. Blank copies of the forms can be found in the
Supplier Document Center.
It is Dana’s expectation
that your organization will review this information and
develop their timeline for each element of the APQP
Status Sheet (item X) and identify any issues prior to
the Supplier Kick Off Meeting.
Issues that cannot be
resolved prior to the Supplier Kick Off Meeting shall be
noted on the APQP Status Sheet under the Sourcing
Decision APQP element as Red Status with brief
explanation in Remarks (item AA) or in Comments (item
AB).
The output of this process
stage is the delivery to your organization of the
Sourcing Decision and APQP Documentation and the
completion by your organization of the Supplier Timing
Dates for the APQP Elements.
Supplier Kick Off Meeting
The Supplier Kick Off
Meeting is held by the Program Manager (or Change
Manager) and the Launch Team to clearly define to all
organizations the critical path for the successful
launch of the program. A Launch Team member will be
given the responsibility to record attendance and the
minutes of the meeting.
Attendance of at least one
representative from your organization to (Dana Specific
Supplier Requirements, 5.5.2.1 Customer Representative) is
mandatory, with additional Supplier APQP Team members
from your organization identified on the APQP Status
Sheet welcome.
The output of this process
stage is the Supplier Kick Off Meeting attendance record
and minutes.
APQP Status Element Review
and Deviation / Alert Requests
The Regional Supplier
Development personnel will hold APQP Status Report
meetings with your organization. The purpose of this
review is to clarify requirements with your organization
and to verify progress toward launch targets. Depending
on the Review Type for the APQP elements under review,
Dana may require additional supporting documentation
(see Item U - Review Type, below). The frequency of
these reviews and updates are dependant on the risk
factors identified, the review cycle established by
Dana, and the current status. Your organization is
expected to hold internal launch meetings at a greater
frequency to ensure flawless program launches.
Any issues that require
changes from the stated requirements shall be approved
through the Waiver / Deviation
/ Exception Process. The purpose of this process
is to clearly identify areas for improvement of the
Supplier Development process and ensure that problems do
not remain hidden.
This review may include a
Process Series Review at the supplier’s location (see
element 19 – Production Trial Run / Run at Rate). This
requirement may be waived if the supplier shows low risk
factors and no yellow or red APQP elements, at the
discretion of the Dana Launch Team.
Yellow or Red elements
identified in prior reviews and their respective work
plans and deliverable outputs will be reviewed by the
team. New Yellow or Red elements determined by the
review require the identification of responsibility. In
cases where an engineering change is required, the Dana
Product Group specific
Supplier
Engineering Change Management Process will be
used.
Where all items of the
APQP Status Report are Green, the report is forwarded
directly to the Program or Change Manager.
The output of this process
is the updated APQP Status Report package, including
Work Plans and any information from the Process Series
Review, as appropriate.
Identify APQP Element(s)
Affected
For issues that arise
where engineering changes are not required, the Launch
Team or your organization will identify the
responsibility for the creation of the work plan. The
responsibility may lie with your organization or with
Dana depending on the specific issue.
The output of this process
step is the identification of the element(s) affected by
issues requiring detailed work plans, and the
responsibility for each issue and element.
Create Work Plan
The creation of an
effective work plan is reported with the APQP Status
Report on the Work Plan tab. The work plan shall be
reviewed, by your organization, at a frequency
commensurate with the magnitude of the risks to the
critical path of the program. Work Plans are a summary
of the key activities required to re-establish the
critical path of the program, and shall reference
supporting materials, as required by Supplier
Development or the Program Manager.
The output of this process
step is the completion of the work plans for each issue
and element that is not at green status with any
supporting materials available upon request of the
Launch Team.
Work Plan Approval and
Escalation
If any items on a work
plan are found not to be feasible or effective by the
Launch Team and/or the Program Manager, the program will
be escalated to highlight needs for additional resources
or alternative business relationships to execute the
launch plan. Your organization is responsible for
providing any additional information referenced in the
work plan.
The output of this process
step is the approval or rejection of the Work Plan by
the Launch Team and/or the materials needed to escalate
the issue.
Program Management Review
At the intervals defined
by the Program Manager, program launch information
including all respective Supplier APQP information shall
be reviewed. This process is owned by Program
Management. Your organization’s Supplier APQP
information must be updated at a minimum, at a frequency
to support Dana Program Management reviews. Your
organization’s representative will be notified of any
action items assigned to your organization by Supplier
Development.
The output of this process
step is the Dana Program Management Meeting and any
associated action plans for your organization.
PPAP and Supplier Launch
Criteria
If all Supplier Launch
criteria have been met, your organization will have
completed the APQP process with the submission of a PPAP
documentation package at the requested level of
submission and the appropriate approvals have been
obtained. By default, a level 3 PPAP is required (Dana
Specific Supplier Requirements 7.3.6.3) Supplier
Development is responsible for approving any change from
the default PPAP submission level.
If a PPAP is found to be
deficient, Supplier Development will change the status
of element 22: Production Part Approval (PSW) to red or
yellow. Red status indicates a rejection based on a
documented failure to meet a specified requirement or
incomplete submission after PSW was due. Yellow status
can only be used where your organization has submitted
PSW under a Waiver / Deviation / Exception. The APQP
Status Report must reference the Waiver / Deviation /
Exception report and work plan for full PSW submission.
Where launch criteria have
not yet been met, the APQP Status will continue to be
reviewed at intervals sufficient to support the overall
review cycle of the Program or as needed in response to
alerts and deviations.
System Improvement
On of the goals of the
APQP process is to improve itself over time. The
effectiveness of the APQP process is measured on its
ability to meet the goal of flawless launches. The
efficiency of the APQP process (i.e. the effective use
of resources) to flawlessly launch a new product will be
improved through suggestions and findings of its
participants. At any stage in the program your
organization may submit improvement ideas through the
Supplier Ideas System.
APQP Status Report
The purpose of APQP is to
ensure that both your organization and Dana increase the
value of our partnership through the effective
introduction and change management of products and lean
processes.
It is the goal of Dana to
clearly define the expectations before, during and after
the launch of a new production part, for our suppliers
to develop deliverable targets to delight our customers
and markets. Where expectations are unclear, the
suppliers are encouraged to communicate specific process
and content improvement with Dana.
APQP Status Report Items
A.
Supplier
Your organization’s name
for the manufacturing facility.
B.
Location
Your organization’s city,
state/province/region and country for the manufacturing
facility.
Your organization’s DUNS
number.
Identify if your
organization is providing product from a new site, using
new technology (to the supplier), or a new process by
checking the appropriate box. The other risk category
may be derived from risk factors identified by a
Supplier Systems Assessment
for from risks identified at reviews of the APQP Status
Reports.
Program name. Where
appropriate, identify Dana’s customer’s program name.
The effective model year
of the products’ introduction.
Dana’s part number for the
first part of a part family covered by this APQP Status
Report. Include additional part numbers in the comment
section (28) covered by your organization for the
specified program.
Dana’s part name for the
lead part number. Include additional part names by part
number in the comment section (28).
Enter the notice level of
the part being reviewed (if applicable).
List of the Dana
facilities using the part number(s).
At a minimum the your
organization’s Customer Representative to Dana
(TS-16949:2002 5.5.2.1), and Dana’s Buyer, Supplier
Development representative, and the Program Manager
shall be listed as team members with contact phone
numbers.
Build Levels are specific
to Dana’s Customer applications. For guidance, the
build levels associated with several distinct phases
should be represented: prototype (soft-tooled), low
volume production trails (soft or hard tooled) and high
volume production trials (hard tooled).
Dana’s material
requirement dates for your organization to supply
pre-production build levels, production part approval
builds, and conduct capacity and capability trials.
The number of components
required to support the build levels.
Number of Significant
Characteristics. NOTE: Significant Characteristics may
be identified by Dana or by your organization.
Number of Critical
Characteristics. NOTE: Critical characteristics may be
identified by Dana or by your organization.
Percentage of Inspection
points which Satisfy Tolerance. This is the defects
(out-of tolerance conditions) which exist per
opportunity (inspection point) expressed as a
percentage. Action thresholds will be established by
the Buyer and Supplier Development representative for
each build level of the program. The out-of-tolerance
condition can be solved through changes in the design
specification of the product (Engineering Change
Request) or through corrective action / tool
modifications (Supplier Corrective Action Request).
Percentage of Indices (Cpk
/ Ppk) that a Production Capable. This is the number of
significant or critical characteristics on the drawings
or specifications that achieve production process
capability (Ppk of 1.67 or greater) over the total
number of significant or critical characteristics (15
and 16 above) expressed as a percentage. The Supplier
must be able to provide objective evidence of the
capability, upon request.
This is a
listing of the core APQP elements
required to successfully launch a product into Dana’s
production environment.
Red:
Target dates and/or
deliverables are at risk. A recovery work plan is not
available and/or implemented, or the work plan does not
achieve program targets
Yellow:
Target dates and/or deliverables are at risk. A
resourced recovery work plan has been developed to
achieve program targets, and has been approved by the
appropriate Launch Team member
Green:
Target dates and/or deliverables not at risk. APQP
activities expected to meet results given current
resources.
Yellow and Red items
require the creation of a work plan that meets the
objectives of the program. Work plans require specific
issue to be resolved actions, responsibilities,
commitment dates, and deliverable output of the action.
The Work Plan template can be found in the APQP
Documentation Package.
In reaction to risks
associated with the program, the type of review will be
specified by Dana’s Program Management for each element
of the APQP Status report. The types of review are:
A) On-site review of
focus element at your organzition
B) Your organization’s
presentation in person at Dana location with supporting
documentation for APQP focus element
C) Your organization’s
presentation via conference call for APQP focus element
D) Your organization
submits APQP Status sheet and supporting documentation
to APQP Team for the APQP focus element
E) Your organization
submits only the APQP Status Report to the Launch Team
The Focus Element Rating
is determined by completing the chick-list associated
with specific focus elements. Note: The number of
focus elements using check-lists and the focus element
checklists themselves will be updated by Launch Teams as
expectations and expertise in the use of the system
improve over time. Ensure that the Supplier is issued
the latest revision of the checklist available on the
Supplier Document Center.
The Program Need Dates for
each focus element are established by Dana at the
beginning of the program to support achieving Dana’s
commitments to its customers and shows the date by which
the focus element must be completed to retain the
integrity of the critical path of the program. The
Program Need Date sheet may be used to develop the
initial timeline for the program as a guideline.
After the initial launch
meeting with your organization, these dates shall only
be modified by the Dana to ensure that any impact on the
critical path of the program is understood and
controlled.
The Supplier Timing Date
is the commitment date established by your organization
in support of Dana’s critical path. The Supplier Timing
Date is determined by your organization’s internal APQP
process and resources. Any Supplier Timing Dates that
exceed the program needs shall be addressed with a work
plan action item.
The Closed Date is the day
the focus element was determined completed by the Launch
Team members. The Program Manager has final
determination of the closure of APQP focus elements.
A representative from your
organization or Dana Launch Team member shall be
identified by their initials to lead each APQP focus
element. It is the responsibility of the Champion to
ensure that the focus element information is correct, to
collect, provide and store supporting documentation for
the Team and lead focus element actions indicated on the
work plan.
APQP is a process to
ensure the success of both your organization’s and
Dana’s strategic plans. As such, the remarks or
assistance required column is for use by your
organization to identify potential areas of risk to the
APQP team to allow the risk to be reduced or eliminated
through a coordinated and collaborative effort between
organizational and functional units.
Any additional comments
may be added in this section. If additional space is
required beyond what is provided, attach additional
worksheets or files as required (for electronic
submissions).

Table: APQP Supplier Functional Responsibilities
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