The requirements and processes contained in this Manual provide a foundation for the achievement of world-class performance, superior business results and accomplishment of specific Dana customer requirements. This Manual places an emphasis on ‘Performance Based Partnership’ meaning that suppliers will be empowered to achieve established performance objectives.

In order for Dana and its suppliers to meet our mutual and end customer expectations, there are fundamental objectives that we must build into our business system related to:

• Quality

• Zero Defects and Quality Incidents

• Delivery Performance

• 100%  On Time

• Lean Manufacturing and Lean Processing

• Best- In- Class Cost

• Best-In-Class Technology

• Flawless, APQP Supported Product Launches

• 100%  1^st time PPAP acceptance

• Business Conduct and Commercial Standards

• Suppliers Guide to Business Conduct

• Capacity/Contingency Planning

• Zero supply termination without prior Dana approval

• Diversity Sourcing in regions where applicable

In our pursuit of the elimination of waste in the supply chain, we encourage our suppliers to provide feedback and constructive criticism of the processes identified in this Manual or elsewhere. To that end, if you have any comments or improvement suggestions please contact your Supply Chain Management Representative.